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Privacy Policy

Thank you for visiting www.crowdsurfer.com. We take your privacy very seriously and this policy sets out how we use your information; we never sell your personal information. This policy forms part of the terms of use of this website. Please read it carefully.

1 Definitions

1.1 This website, www.crowdsurfer.com ("Website") is operated by Crowdsurfer Ltd ("Crowdsurfer", "we", "our" or "us"). We are a limited company registered in England and Wales under company number 08321670 and have our registered office at Salisbury House, Station Rd, Cambridge, UK, CB1 2LA.

2 Information

2.1 This Privacy Policy ("Policy") forms part of our General Terms and Conditions ("Terms"), together with our separate Cookies Policy.

2.2 Our Commercial Terms and Conditions apply in addition if you are using the website to list your organisation.

2.3 Before using the Website, you should take the time to read this Privacy Policy, our General Terms and Conditions and our separate Cookies Policy.

2.4 By using the Website, you affirm that you are bound by these Terms each time you access the Website. By using the Website, you accept that you are entering into a contract with us according to these Terms. You are also responsible for ensuring that all persons who access the Website through your internet connection and, where applicable, your user account, are aware of, and abide by, these Terms.

3. Revisions

3.1 We may revise this Policy (the "Revised Policy") from time to time. We will post the Revised Policy on the Website, and it will take effect immediately or on a date which is nominated in the posting or in a notice we send to you.

3.2 Your continued use of the Website constitutes your acceptance of the terms of the Revised Policy. If you do not agree to be bound by the terms of the Revised Policy then do not continue to use or access the Website.

3.3 If you disagree with the changes that we have made to the Revised Policy, you may terminate your use of the Website.

4. Questions

If you have any questions about this Policy, please email us at hello@crowdsurfer.com, or write to us at:

Crowdsurfer Ltd.
Salisbury House
Station Road
Cambridge, UK
CB1 2LA.

5. Effective Date

5.1 This Policy is effective from your first visit to our website, and remains in force for every subsequent use of the Website. It was last updated on 3 June 2013.

6. Your Information

6.1 By using the Website, you are deemed to accept and be bound by, and to consent to the processing and handling of your personal data and the use of cookies, as set out in our Cookies Policy. If you do not wish to be bound by our Terms, you should not attempt to access this Website.

6.2 We may collect and process the following personal data about you:

(a) Information you provide us with. This includes information you submit through forms on the Website, such as applying for an account or updating your registered details or signing up to our mailing list. It also includes information you may give us through other methods, for example, as a result of contacting us by post, email or telephone.

(b) Information relating to online transactions. This includes details of any transactions you carry out through the Website or other means (where available) and the subsequent fulfilment of that transaction or request by us (if applicable).

(c) Information we collect about your use of the Website. This includes details of your visits to the Website including, but not limited to, traffic data, location data and other communications data, and the areas of the Website that you access. We may also collect information about the computer you use to access the Website, including your IP address, operating system and browser to improve our service.

(d) Information from third-party websites. We may allow third-party applications to integrate with the Website. If you authorise these third-party applications to provide us with or allow us to access your personal information, we may also collect this information.

7. How we may use your personal information

7.1 We will never sell your email address or personal details to other organisations or individuals.

7.2 We may use your personal data as follows:

(a) To operate and administer the Website, including registering users, creating accounts, and to improve our content and services.

(b) To provide you with relevant and personalised content and communications (for example, based on your personal information (including your name, age, gender and location information) and your use of the Website).

(c) To administer requests submitted through the Website.

(d) To conduct research and analysis, which may involve contacting you to ask you for your experiences of using the Website or our services.

(e) Where you have agreed to receive these, to provide you with information via email on our services and/or services offered by our partners and third parties (including community projects) you may be interested in. You can opt-out of receiving these updates or update your marketing preferences at any time by using the 'Unsubscribe' link at the bottom of each email.

(f) To notify you of changes to our service and provide you with important information on your use of the Website, for example when we update our terms and conditions, this privacy policy or to confirm actions you have submitted or information you have requested. These messages are important, and so you cannot opt-out of receiving these.

7.3 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). By submitting your personal data, you agree to such transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7.4 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

8. When we may disclose your personal information

8.1 We may also disclose your personal information to third parties if we are required to do so by law or to comply with a reasonable request from a law enforcement authority, to enforce or apply our terms of use or other agreement with you, or to protect our rights and property. We may also disclose your personal information to third parties who are prospective sellers or buyers of any or all of our business or assets.

8.2 Note that we link to third-party websites, including Platforms' websites, via the Website. Information collected by these websites is governed by their own policies.

9. Data controller's contact details

9.1 You have the right to access and, in certain circumstances, rectify and delete any personal information we hold about you. Any access requests may be subject to a fee to help defray our costs in providing you with details of the personal information we hold about you. You can update your personal information or delete your registration by accessing your user account or by contacting us using the details provided below.

9.2 If you have any questions about this privacy policy, would like to report a concern, or to exercise the rights set out in section 9.1 of this privacy policy, please contact the data controller using the contact details set out below.

9.3 The data controller is Crowdsurfer Ltd. You can contact us at hello@crowdsurfer.com, or write to us at:

Crowdsurfer Ltd.
Salisbury House
Station Road
Cambridge, UK
CB1 2LA.

END